Frequently Asked Questions

Here we've tried to answer all possible questions, If you still have any other questions then you can use our Contact Form.

General FAQS



What Happens when I Made Payment For My Order?
You will recieve your payment Reciept via. Email. One of our team member will contact you for getting Complete Details About your requirement to start working on your project.Mean while we will be constantly in touch with you. We will send you regular updates via WhatsApp You can call our member assigned for your work in the given time.[10am to 12pm]. We deliver on or before time so no worries.
What if I want Refund ?
You can raise a refund request , Please do read our refund policy.
Where do I tell my requirements?
Our team member will contact you withing 2-3 hrs after you place your order to know complete details on requirements.
When my order will be delivered?
Based on your requirements your time will be given by our team member working on your order.
What if I want Refund ?
You can raise a refund request , Please do read our refund policy.
How do I track my progress/analytics ?
Our team will be in constant contact with you to provide you full knowledge with progress and anylatics.
What Services do you provide in Graphics Designing?
Logo Design,Banner design, Greeting cards, Business Cards and all other Graphics work to know more contact us via whatsapp.
What about payments?
Payments for Search Engine Optimization, Social Media Marketing or any of our Internet Marketing services are non-refundable even if a fee was paid in advance. Once a payment or deposit is made, there are no exceptions to our refund policy.
Setup Fees: Setup fees are applied directly to expenses incurred by Wbee.site in the setup phase of any SEO or Internet Marketing campaigns and are non-refundable.
How do I track my progress/analytics?
via. Calls and WhatsApp messages will let you know progress of your order. So No worries at all.

Content Management



1. I need some changes on my Web site or template. Do you provide that service?
Yes! For one time changes, we will provide you with an estimate before beginning the work and charge at our standard hourly rate. If you anticipate regular needs for maintenance, one of our Ongoing Maintenance Plans may be more cost-effective for you.
2. What is the best approach for content maintenance on my site?
Wbee.site offers three options for maintaining and refreshing your site content. We don't care which option you choose, but we strongly encourage you to update your site regularly.

1.The Pay as You Go Plan: Call us when you need to add to or make a change to your content. We'll complete your request within 48 hours, and bill you at our standard hourly rate. Urgent requests can generally be completed within a few hours for an additional charge.


2.Ongoing Maintenance Plan: Sign up for one of our ongoing maintenance plans, and you'll receive a discount on our standard rates.

3.Content Management System (CMS): Purchase a Content Management System from Wbee.site and make all the changes you want. Perfect if your site requires frequent updates.



Refund & Cancellation Policy
Please read and make sure you fully understand our refund policy prior to making a payment.

We operates as a business and we expect CLIENTS to understand and respect our policies. Our goal as an internet marketing company is to bring the highest value per dollar spent by our CLIENTS, and in order to help us in that pursuit, we need to cover expenses and fuel our operations. Therefore, we require payments to be made on-time in respect to the services offered to CLIENT.

THIS IS OUR REFUND AND CANCELLATION POLICY AND BY HIRING WBEE.SITE FOR SERVICES YOU ARE BOUND BY THIS AGREEMENT AND YOU AGREE TO ABIDE BY OUR POLICIES.

Web Development
Web design and development projects require extensive resources, consumes our time and incurs internal expenses. Therefore once a payment or deposit is made, it is non-refundable. If a project gets cancelled, delayed or postponed by the CLIENT, then all monies paid will be retained by Wbee.site and if applicable, an additional cost will be charged to the CLIENT for all work completed beyond what was already paid for. No exceptions.

Search Engine Optimization, Social Media Marketing, & Internet Marketing
Payments for Search Engine Optimization, Social Media Marketing or any of our Internet Marketing services are non-refundable even if a fee was paid in advance. Once a payment or deposit is made, there are no exceptions to our refund policy.

Digital Marketing
With the ever-changing technology, you may be wondering if digital marketing is right for your business. Maybe you are wondering what is involved in a digital marketing plan. As consumers shift their attention to online opportunities, there are many things to consider when exploring the potential of digital marketing.

Digital marketing is any type of marketing that is done online. This type of marketing includes a broad range of categories from SEO to Social Media, Search Engine Marketing, or Email marketing with the potential to reach the millions of internet users in our growing technological era. Whether a company uses direct online advertising like AdWords, optimizes their site for SEO, spreads infographics, or shares posts on social media platforms, they are engaging in the primarily web-based fields of digital marketing.

This contrasts with traditional marketing such as buying ad spots in magazines, newspapers, or radio and television.
What is it like working with a digital marketing agency?
Companies structure differently with some agencies having a model of an account manager handling communications between the client and the technical team actually doing the digital marketing while other agencies have one person handle all of the account from the communication to the strategy and implementation.

Choosing the right digital marketing agency is tricky, so while there are companies out there who have the power to exploit your digital marketing efforts, it is vitally important to find an agency that is trustworthy and informative, acting as a business partner throughout your digital marketing journey.
What kind of digital marketing could my business benefit from?
Digital Marketing AnalysisThe most obvious choices are search engine optimization, as well as marketing on both social media and directly through search engines. These make up the core of most people’s digital marketing efforts. All of the channels do not exist in a vacuum though. Each one of them can interact and compliment the other channels.

It can also be very beneficial to engage in content marketing, which is creating a narrative or delivery cadence for disseminating information whether that is a blog, YouTube channel, or other tactic for delivering the content that will bring in traffic of its own that will establish you are an expert and drive traffic to your site.

Evaluating your company, your brand, your products or services, and your message makes it easier to determine which approach is best for your particular situation. If you are unsure, it is always helpful to schedule a consultation with a digital marketing agency to determine the potential of each form for your business.
Why do I need digital marketing?
Traditional advertising is no longer the only marketing strategy. The best way to bring in customers is to have a robust marketing strategy that will make your company seem to be the premier service provider with traditional marketing and a corresponding digital marketing presence. In today’s world, people are searching for new companies, products, and services using their computers. They are spending an increasing amount of entertainment time online rather than through traditional outlets. If you aren’t where they are, they won’t be able to find you.
How long does digital marketing take to work?
This depends on the type of marketing. SEO generally takes months to improve the ranking of a website. Search Engine Marketing, also known as Pay-per-click advertising, on websites or Social Media, however, will begin generating traffic as soon as the campaign starts.

Keep in mind that even those ‘instant results’ avenues will improve with time. A big part of digital marketing is monitoring analytics and adapting to maximize results based on the information that they provide. It is a good idea to wait 30-90 days to gather data about a campaign before making changes or deciding how big of a success it was.
Why is digital marketing important?
As we mentioned before, your customers are online. It is not enough, however, to just put up a website and hope that customers find you. There are countless websites on the internet all vying for the attention of your would-be customers. You’ll need to properly target those audiences and reach out to them if you are going to get their attention.
Why should I hire a digital marketing agency vs. doing it in-house?
Although you can certainly attempt digital marketing yourself, you’ll soon find that having a team of experts to be invaluable. The algorithms that determine the success of pay-per-click marketing, search engine rankings, social media exposure, and other digital marketing metrics are constantly evolving. Having someone whose full-time job it is to keep track of these changes will give your company an edge over the competition. Those facts alone might be a bit daunting so don’t hesitate to hire a professional digital marketing agency to help with your business.
How much does digital marketing cost?
There is a digital marketing option for people of any budget. Some pay-per-click ad platforms have minimum spends of only a few dollars and you can research SEO and try to implement it yourself for free. When you decide to move up to an agency, you can look to spend anywhere from a few hundred to thousands of dollars, depending on the agency. The additional cost comes with the benefits of giving you more time to tackle other projects and give you access to dedicated professionals who excel at this task. Similar to electrical work or plumbing, you can do it yourself but you can also pay for convenience and skill.
Can my traditional marketing strategies work with digital marketing strategies?
Yes. If done correctly, traditional marketing can complement digital marketing very well. At the very least, you can use traditional marketing to drive customers to your social media accounts and website. This keeps your traditional marketing providing returns long after the customer was exposed to it. Some companies even include QR codes in their print advertising that direct customers to a website that can provide more information than could fit in the available ad space.
How can I get started?
If you don’t have any social media accounts already, you should create some for your business. You should also try to optimize your website’s copy for search engine optimization. You can sign up for an AdWords account, or a pay-per-click account on social media and begin a campaign right away.

If all of this seems overwhelming, you can contact our experts at Wbee.site. We’ll help you put together a plan that will take your digital advertising to the next level.
Setup Fees & Chargebacks:
Setup fees are applied directly to expenses incurred by Wbee.site in the setup phase of any SEO or Internet Marketing campaigns and are non-refundable.

We normally ask for CLIENT credit card or payment info so that we can charge the CLIENTS card for services provided OR we may also send an invoice so that you can pay from your end. Claiming that you didn’t provide your card info or that you are not aware of such charges is illegal and fraudulent.
If any chargeback or payment dispute is caused by CLIENT to a bank or credit card company, then CLIENT services and/or projects will be suspended and in some cases all work will be undone (reversed) without notice. Furthermore, the amount of the chargeback fee will be issued to CLIENT (to recover any fees passed on to us by the credit card company).
In Addition, any outstanding balances accrued as a result of the chargeback(s) will have to be paid in full before we restore service, deliver any files, or commence any work.

PLEASE CONTACT US TO ADDRESS ANY BILLING ISSUES AND WE WILL GLADLY HELP YOU.
Requesting a chargeback or opening a dispute for a valid charge from us is fraud. Chargebacks are never a legal or appropriate means of obtaining a refund. All disputes will be challenged by our lawyers with sufficient evidence from our records.
Website Hosting
All hosting payments whether present or past months are non-refundable. Web hosting accounts are set up from the date of your order and are allotted a limited amount of server resources depending on the plan you purchased.

If CLIENT opens a hosting account but does not use it, payment will still be due. Hosting billing cycles continue until a cancellation notice is received in writing from the CLIENT in writing.

Account Suspension
All hosting payments that are 15 days past due will trigger an account suspension. Hosting paid up to 12 month in advance and canceled before the expiration date will be refunded for the months not yet elapsed.

Wbee.site reserves the right to disable and/or terminate a user’s account, services, or contract if a user is found in violation of our terms and policies. Termination due to policy violations will not be refunded.